Frequently Asked Questions

1. Are PK clinicians “in-network” providers for specific insurance companies?
   Our providers are considered “out-of-network” for all commercial insurance plans. As non-providers for Medicare, claims can’t be filed and reimbursement is not available for services provided.
2. How do I know if I need assistance specifically from a psychiatrist, psychologist, or social worker?
   When unsure, please call our office, and our intake specialist will talk with you about your needs to recommend the type of specialist you may want to consult. You can also look at the individual provider descriptions.
3. How long will I need to wait for an appointment?
   Appointment availability varies. Please call our office to ask about a clinician’s schedule to know when a first appointment could be arranged.
4. How frequently do I come in if my psychiatrist manages medications ?
   A psychiatrist meets with you for a complete evaluation and then makes recommendations regarding interventions and a schedule for follow-up visits depending upon your needs.
5. What is psychotherapy?
   Psychotherapy is also known as “talk therapy” or counseling. It provides a framework to identify symptoms and understand your responses to problems more accurately. It usually provides support for navigating through difficult life situations, identifies and addresses skills helpful to meeting your goals, and suggests other resources for growth and change.
6. What is a psychoeducational evaluation?
   A psychoeducational evaluation is generally a comprehensive evaluation of intelligence, academic achievement, learning strengths and weaknesses, personality, and behavior. From your referral questions our psychologists will determine specifically what your evaluation should include.
7. How are evaluations and assessments being handled during the pandemic?
   Virtual evaluation services are being made available during this emergency period of limited access to in-person psychological assessment services. In a tele-assessment, the client and the psychologist are physically located in two different locations, and sessions are conducted over a secure, HIPAA-compliant video platform. The psychologist will use their clinical judgment to determine if assessment via telepractice is appropriate for a particular client, referral question, and situation.

Free Parking is available in the lot next to the Chase Bank parking lot. The building is directly across the street at 1539 Jackson Ave.

Pre-Screening Process

Have a specific clinician you’d like to see?  Let us know.  Aren’t sure which clinician will best meet your needs?  We have a quick and confidential pre-screening process to match you with the right provider to help with your individual concern. Fill out our online inquiry below or give us a call at (504) 581-3933.